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Note
from Rozzie: Now believe me, especially
those of you who call technical support, these
phrases below are commonly used, but they
generally used truthfully, and not just to
get a customer off the phone. The reason why
many of these phrases tell a customer they
need to call someone else is because the tech
support number you've reached does not support
it. When you call tech support, you cannot
expect that whomever you speak to will be
allowed to answer a broad range of unsupported
technical questions. Well, I don't really
want to go into detail about "support
boundaries" on this page, but soon I
will write a whole gripe/explanation about
what those are. For now, enjoy this list!
=D
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10
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I
will need to do some research on this,
I will give you a call back later. (Customer
never gets a call back) |
| 9 |
Not
supported, youll need to contact
the third party software manufacturer. |
| 8 |
Not
supported, youll need to contact
the third party hardware manufacturer. |
| 7 |
Contact
our Customer Service Department. |
| 6 |
Call
AOL |
| 5 |
Run
Scandisk and Disk Defragmenter, that should
fix the problem. Call back when it finishes
if you still have the same problem. |
| 4 |
Yeah,
download that. That will fix your problem.
It will take 3 hours at 33.6 to download,
so call back when it is done. |
| 3 |
What?
Youre not in front of the computer?
Call back when you are. |
| 2 |
Send
it in. Its broken. |
| 1 |
Windows
problem. Call Microsoft. |
"From
http://www.helpdesktech.com
- Dedicated to the disgruntled helpdesk professional"
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